Creator Tiering Program — Grow with Andri
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Case Study · Kenvue Indonesia

Creator Tiering Program: From Reporting to Performance

CompanyKenvue Indonesia
Project TypeAffiliate Marketing, Performance Management
DurationOngoing
Related TeamsBrand, E-Commerce, MCN Partners
RoleDigital Marketing Lead

The Challenge

After recruiting a large number of new affiliates, two questions came next: how do we get the most out of them, and how do we organize so many creators clearly?

Without structure, a big affiliate pool is just a big list. Every creator gets the same attention, the best ones are under-supported, and reporting varies from one MCN partner to the next.

More affiliates only matter if you know who to push, who to nurture, and what to measure.

Solution & Process

1. One reporting format for every MCN

I introduced a standardized reporting format for all MCN partners. Every week and every month, we discuss the same key metrics, so improvement is tracked on a common baseline and partners can be compared fairly.

2. A Creator Tiering Program

To manage and nurture the large affiliate base effectively, I organized creators into four tiers based on their share of GMV:

Tier 1
60%of total GMV
GMV generator
The core revenue backbone.
Tier 2
Next 20%of total GMV
GMV generator
Strong performers with room to grow.
Tier 3
Last 20%of total GMV
Content volume
Produce content at scale.
Tier 4
No GMV yetexisting and new creators
Content volume
Activation and testing pool.

Tiers 1–2 drive GMV; Tiers 3–4 drive content production volume.

3. Each tier is managed differently

Every tier differs by its role (GMV or content volume) and by how we work with it:

  • Incentive mechanism
  • Commission level
  • Exclusive support
  • Exclusive brand events
  • Check-in frequency

4. Performance-based movement between tiers

Affiliates in lower tiers can move up based on their GMV achievement over the past 3 months, depending on whether they reached the minimum GMV threshold. This gives every creator a clear path upward and keeps the program merit-based.

Results

Benefit & outcome

~2x

Content Output (YoY)

Productive content output roughly doubled across the affiliate base.

+30%

Content Sell-Through Rate

A higher share of content generated GMV, measured as content with GMV against total content.

1 format

Shared Weekly & Monthly KPIs

Every MCN reports the same metrics, so reviews focus on improvement instead of reconciling numbers.

Let’s talk

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